Policies & Procedures

• Queen's Information Technology policies — See especially the Computer User Code of Ethics

Computer Systems and Resources Acceptable Use Policy

This policy intends to guide faculty, staff and students at the Faculty of Education in the acceptable use of computer and information systems provided and owned by the Faculty.

Guiding Principles

Queen’s University Faculty of Education encourages its faculty, students and staff to utilize available resources in support of education and research. Faculty of Education resources should be used primarily for university-related research, instruction, education, and distribution of scholarly information and administrative activities.

Responsibilities

• Users are not allowed to attempt to modify in any way the Queen’s Faculty of Education network infrastructure, or electronic resources. This includes any attempt, whether it is accidental or intentional.
• Users should not attempt to modify any software or hardware protective systems that are placed on the electronic resources of the Faculty. This includes all applications and files.
• Users may only use their individually assigned computer account, or the designated class or group accounts.
• Users may not intrude on other’s use of electronic resources. This includes but is not limited to:
  • tying up resources for non-university related activities
  • sending harassing messages such as junk mail, spam, chain letters
  • intentionally introducing any type of virus, worm or other malicious program to the faculty system
  • physically damaging resources, preventing others from utilizing them
• Users are responsible for complying with all licensing restrictions.
• Faculty resources may not be used to circumvent or violate copyright or the of any license agreement.
• No user may copy, distribute, or modify any proprietary material without proper prior approval and authorization.

New Equipment Purchases

All computers and peripherals and electronic devices that are purchased on a Faculty budget code must be inventoried by e-Services. This includes computers and peripherals purchased through a research grant. Anyone taking equipment off campus must fill out the appropriate off campus declaration. This is in accordance with University policy.

• Off-campus equipment & Declaration Form (47 KB PDF)

Technical Assistance

Technical assistance will only be given to persons who request assistance through the Help Desk (Pat Deir, ext. 36722).

Please refrain from asking for assistance from the technician while he/she is in the hall or on a scheduled call. This will greatly assist in the orderly workflow of our department, guaranteeing that your problem will be dealt with at the earliest available time, and allowing the best deployment of our resources to assess your problem and resolve it in a timely manner.

Equipment Bookings

Due the high demand for our resources (labs, computers, cameras), equipment will only be given out or delivered if the proper booking form is completed using the online booking form. This will ensure that all equipment will be available on a first-come first-served basis, and will be available to those who follow the proper procedures.

• Reservations — N.B.: No phone or drop-in reservations will be accepted; click on the Reservations link at the bottom of the page.

Web Disclaimer

The Faculty of Education web server (educ.queensu.ca) contains links to externally hosted websites. These independent sites are in no way endorsed, screened or reviewed by Queen’s University, Faculty of Education. As such, Queen’s University, Faculty of Education is not responsible for the content or practices of these external sites.

Any list of external sites that return through the Faculty search engine is purely as a courtesy of the Faculty community. The search results should not be interpreted as any type of endorsement of the activities, content or practices of the linked information.

The Faculty of Education does not, and cannot actively monitor the content of all web pages, but still reserves the right to act in accordance with the Acceptable Use Policy.

Obtaining an Email Account

Requests for setting up all Queen's e-mail accounts should be referred to Trish Deir (pat.deir@queensu.ca). An employee number will be required.

Getting Mailing Lists

• Queen's policies on setting up mailing lists
• Class mailing lists are routinely set up for certain B.Ed. classes (PROF 100 and PROF 190/191). If you are an instructor of one of these courses you will be notified by e-mail when your course is populated for the new term. Please let us know if you have an urgent request. (Student enrolment information does not become available to the mailing lists until after the official start of the term, e.g., Sept. 1 or Jan. 1.)
• Other class mailing lists will be set up on request.
• Please contact e-Learning Services (pat.deir@queensu.ca) for all mailing list requests.
• Non-class mailing lists may be requested, by Faculty and Staff, by contacting e-Learning Services. Please note that Queen's ITS will not process requests for mailing lists for the Faculty that have not been initiated by e-Learning Services.